Skip to Terms of Service

Dispatch within 48 hours. Arrival within 7–15 days.

Terms of Service

The framework for using our website, placing orders and engaging with Kortenbach Rauh.

Order Agreement

By placing an order on our website, you confirm that you fully read, understand and agree to all terms listed here.

Product Description

We try our best to keep pictures and descriptions consistent with real items. Minor color difference caused by screen light shall not be regarded as quality issue.

Payment Terms

All orders shall be fully paid before shipment. We accept PayPal, credit card, bank transfer and other payment methods displayed on checkout page.

Delivery Time

Estimated delivery time is for reference only. Delay caused by logistics, customs clearance or force majeure is not within our compensation scope.

Customs & Tariff

Buyers are responsible for local import duties, customs fees and related inspection charges generated upon arrival at destination country.

Intellectual Property

All pictures, texts, logos and designs on this website belong to our brand. Unauthorized copying, resale and commercial use are prohibited.

Modification Right

We reserve the right to update and adjust these terms of service without prior notice. Continued use of the website means you accept revised clauses.

Dispute Resolution

Any dispute arising from transactions shall be resolved through friendly negotiation first. If negotiation fails, both parties settle disputes under the laws of China.

Send a message

START WITH THE DETAILS.

We’ll use these details only to understand your request and respond.

By submitting, you agree that we may use your details to respond to this request. See Privacy Policy.